SapphireBet Terms & Conditions — Please read before use

1 General Terms & Conditions

These terms and conditions apply to the SapphireBet website (sapphirebet.ws) and all related services. This document SapphireBet and serves as a legal agreement with the user.

SapphireBet is an online betting platform operating under an international gaming license. We offer betting on cricket, football, kabaddi, tennis, and many more sports. All platform services are optimized for users in Bangladesh.

• These terms and conditions are available in both English and Bengali. In the event of any discrepancy, the Bengali version shall prevail.
• SapphireBet reserves the right to update these terms and conditions at any time without prior notice.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• All SapphireBet services are strictly prohibited for minors (under 18 years of age).

2 Account Registration & Verification

To register an account with SapphireBet, users must provide accurate and complete information. Providing false or incomplete details may result in the account being closed at any time and the balance being forfeited.

• Only one account per person is permitted. Opening multiple accounts is strictly prohibited.
• You must provide your correct name, date of birth, mobile number, and email address during registration.
• As part of the KYC (Know Your Customer) verification process, you may be asked to submit a copy of your National ID or passport.
• Identity verification is mandatory before processing any withdrawal. Withdrawal requests will not be processed without verification.
• Users are fully responsible for keeping their account password and login credentials confidential.

3 Betting Rules & Policy

SapphireBetBefore placing a bet on --, please read the specific rules for each event carefully. Once a bet is confirmed, it cannot be cancelled, though bets may be voided under certain circumstances.

• All bets must be placed using real money. Betting on credit or with borrowed funds is strictly prohibited.
• A maximum bet limit applies to each event and must not be exceeded.
• Odds in live betting change rapidly. The odds at the moment your bet is confirmed are final.
• If a match is cancelled or does not take place, the bet will be voided and the stake refunded.
• SapphireBet reserves the right to void any bets accepted at incorrect odds due to a technical error.
• Betting using match-fixing or insider information is strictly prohibited and illegal.

The cashout feature is available on selected events. Cashout values depend on market conditions, and SapphireBet reserves the right to suspend the cashout offer at any time.

4 Deposits, Withdrawals & Payment Policy

SapphireBet supports Bangladesh's most popular payment methods — bKash, Nagad, Rocket, bank transfer, and USDT. All transactions are encrypted and secure.

• Minimum deposit: ৳500. Maximum deposit: ৳2,00,000 per day.
• Minimum withdrawal: ৳1,000. Withdrawal processing time: typically 1–24 hours.
• The deposit method and withdrawal method must be the same (with limited exceptions).
• Deposits from third-party accounts and withdrawals to third-party accounts are strictly prohibited.
• Any transaction suspected of money laundering may be frozen and investigated.
• Large withdrawal amounts may require additional verification.

5 Bonus & Promotion Terms

SapphireBet offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page. Please read the conditions carefully before claiming any bonus.

• The welcome bonus is available to new members only, once per person.
• To withdraw a bonus, you must meet the specified wagering requirement (typically 5–10x).
• Wagering requirements must be completed within a set time limit. If the deadline is not met, the bonus will be forfeited.
• A maximum bet limit applies to bets placed using bonus balance.
• Multiple bonuses cannot be used simultaneously unless an offer explicitly states otherwise.
• Cashback and rebate calculations are processed once per week or once per month.

6 Prohibited Activities

SapphireBet is committed to maintaining a fair and secure betting environment. Any of the following activities are strictly prohibited and will result in immediate account closure.

• Creating multiple accounts or using another person's account.
• Placing bets using automated bots or software.
• Placing bets using insider information or in connection with match-fixing.
• Depositing money from illegal sources or engaging in money laundering.
• Exploiting platform vulnerabilities or bugs for unfair advantage.
• Harassing or intimidating other users.
• Betting against yourself (arbitrage betting).

7 Privacy & Data Protection

SapphireBet treats the protection of users' personal data as a top priority. We do not sell or share your personal information with any third parties. For more details, please refer to our Privacy Policy Read.

• Your information is used solely for service delivery, verification, and compliance with legal obligations.
• All data is secured with SSL encryption.
• You have the right to request correction or deletion of your personal data.
• Our Cookie Policy applies with respect to the use of cookies.

8 Responsible Betting Policy

SapphireBet is committed to responsible betting. Betting should be fun — it should never become a source of financial stress or mental strain. To support this, we provide a range of tools for our users.

• Deposit limits: set daily, weekly, and monthly limits on your deposits.
• Session time limits: set a limit to stop playing after a certain amount of time.
• Cooling-Off Period: you can take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Option to permanently close your account.

If you're struggling with a betting problem, visit our Responsible Gaming Visit the page or contact support. We're always here to help.

9 Account Suspension & Closure

Users may request account closure at any time. SapphireBet also reserves the right to close accounts under certain circumstances.

• If an account is closed at the user's request, any valid remaining balance will be refunded.
• If an account is closed due to a rule violation, the remaining balance may be forfeited.
• An inactivity fee may be applied to accounts that have been dormant for an extended period.
• Legal data retention obligations will be observed even after an account is closed.

10 Dispute Resolution & Contact

If you have a dispute or complaint, please contact our support team first. Most issues are resolved within 24–48 hours.

• Email: support@sapphirebet.ws
• Live Chat: available at the bottom-right corner of the website.
• Support hours: 24/7, seven days a week.
• If an informal resolution cannot be reached, a formal complaints process will be followed.

Any legal dispute relating to these Terms & Conditions will be subject to international arbitration proceedings. The rules of SapphireBet's licensing authority will apply.